Overview
What is Zapier?
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
Overpriced and Unethical
Trash company. Stay away!
The most efficient and user-friendly automation tool on the market
Best CRM Tool To Keep Track Of Leads
Zapier form a business owners eyes
Zapier: the Swiss Knife every business should have
Great for integrating non-native apps
Great at what it’s meant to do, but don’t ask for too much!
Zapier is a great way to save time and money on little customer service tasks
Perfect Add on to connect other services!
When we take orders, …
The glue between software tools we use
A great way to enter the marketing automation world
Zapier free and saves you time!
Zapier: Automation made simple
Streamline your work with Zapier
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Support for real-time and batch integration (86)9.191%
- Connector modification (86)7.171%
- Pre-built connectors (98)6.767%
- Monitoring console (74)6.565%
Reviewer Pros & Cons
Pricing
Starter
$29.99
Professional
$73.50
Team
$103.50
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.99 per month 750 tasks per month
Product Demos
Integrate Calendly with Pipedrive using Zapier
How To Set Up Zapier Webhook URL Using WP User Frontend Pro
Setting Up Zapier With ServiceTitan
Zapier Frontend Demo
How to send custom emails with form submission using zapier with demo
Zapier Tutorial for Beginners (2022) - Set up Zaps and Automate Your Work!
Features
Cloud Data Integration
Cloud data integration software simplifies the task of integrating data from multiple different cloud applications
- 6.7Pre-built connectors(98) Ratings
Pre-built, tested connectors to a wide variety of applications such as ERP, CRM, HCM, Marketing Automation, etc.
- 7.1Connector modification(86) Ratings
Provision for modification of pre-built connectors to suit specific environments
- 9.1Support for real-time and batch integration(86) Ratings
Software supports both real-time and batch integrations
- 7Data quality services(66) Ratings
Software includes capability to perform data profiling, deduplication, cleansing etc.
- 7.5Data security features(65) Ratings
Data security features include rights management, LDAP integration, password encryption, etc.
- 6.5Monitoring console(74) Ratings
Central console for monitoring resource utilization, system health, ability to start and stop processes, etc.
Product Details
- About
- Integrations
- Tech Details
- FAQs
What is Zapier?
Zapier's goal is to enable automation for any process, allowing users to visualize and build advanced workflows with custom logic, conditions, and filters, with no code needed. Some features include:
- Multi-step Zaps - Zaps that automate several tasks at once.
- Paths - Zaps that perform different actions based on if/then logic.
- Filters - These ensure Zaps run only when certain conditions are met.
- Schedule - Zaps can be set to run whenever it's right for the process.
- Formatter - Used to transform dates, currency, text, and more into any preferred format.
- Webhooks - Can receive data from any service or send requests to URLs—without writing code or running servers.
Zapier's no-code automations include with 6,000+ app integrations from partners like Google, Salesforce, and Microsoft so users can collaborate across departments.
Zapier Video
Zapier Integrations
- Microsoft Excel
- Google Sheets
- Salesforce Sales Cloud
- HubSpot Marketing Hub
- Airtable
- Google Drive
- Slack
- Mailchimp
- Trello
- Discord
- Calendly
- Typeform
- ActiveCampaign
- Asana
- Shopify
- Dropbox
- Wix
- Twilio
- QuickBooks Online
- Jira Software
- Xero
- Constant Contact
- Microsoft Teams
- Square POS
- Intercom
- GitHub
- OneDrive
- Microsoft 365
- Smartsheet
- SurveyMonkey
- Basecamp
- Keap
- Leadpages
- Pipefy
- Ecwid by Lightspeed
- Formstack Forms
- Gumroad
- PostgreSQL
- Microsoft SQL Server
- Bitrix24
- FreshBooks
- Redtail CRM
- Insightly
- GoTo Webinar
- Google BigQuery
- 5000+ applications
Zapier Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(709)Community Insights
- Business Problems Solved
- Recommendations
Users have found that Zapier is a versatile automation tool that simplifies complex problems and enhances efficiency in various industries. With its easy-to-use interface, users can create automation workflows and connect different apps and platforms seamlessly. This has been particularly valuable for businesses in the healthcare industry, as it allows them to connect HIPAA-compliant form solutions like Formsite with other tools like SharpSpring for tracking campaign results. Users in the healthcare industry appreciate how Zapier eliminates manual work and reduces errors by simplifying the process of moving and synchronizing data between different systems.
Zapier is also widely used by online marketing agencies to streamline workflows and reduce the need for direct API integrations. It has become an essential tool for freelancers, enabling them to integrate and automate their daily workflows without technical knowledge. Furthermore, Zapier serves as a link between different marketing software applications, automating numerous processes and simplifying tasks for sales teams, development and systems departments, customer service, and graphic design and art services teams.
The availability of real-time support, even for free users, has received positive feedback from reviewers who rely on Zapier to integrate various systems, such as Chargify for managing subscriptions and CA Flowdock for team chat and notifications. Its ability to integrate with various third-party software and sync data with CRM platforms like HubSpot has been highly regarded as it saves time and ensures data accuracy.
Overall, Zapier is a valuable solution for businesses across industries as it enables easy integration between apps without native integration, minimizes manual work, improves autonomy and productivity, and enhances workflow efficiency.
Users commonly recommend the following:
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Try out Zapier: Users suggest giving Zapier a try as it works great and can save time and money. They believe it is a worthwhile product, especially for those with a small marketing stack using various disjointed apps. Users recommend testing zaps and becoming familiar with the process.
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Research app compatibility: Users advise researching what triggers and actions are supported by current software solutions before using Zapier. They recommend making sure the apps you want to connect are supported by Zapier and suggest contacting support for specific app integrations.
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Explore available zaps: Users recommend checking out the list of zaps available on Zapier and comparing them to the tools you use to see if Zapier can automate some mundane tasks. They suggest connecting all eligible apps to Zapier and experimenting to understand its power. Furthermore, users suggest regularly checking back as Zapier is likely to add more apps over time and integrate with new projects.
Attribute Ratings
Reviews
(1-25 of 55)Overpriced and Unethical
- Integrated platforms with no code
- Extremely overpriced compared to competitors
- Unethical billing policies
- Automation of repetitive tasks
- Lots of app integrations and constant updates
- Ease of use for people with little knowledge
- Limited Editing Capability: Sometimes after creating a Zap and wanting to edit it, it may be necessary to re-create the entire Zap from scratch
- Difficulty when you reach the limit of tasks that you have assigned for your plan. It would be a very good option to be able to reset the monthly usage or something similar.
- If you have a high volume of tasks or zaps, the price may be somewhat high
Best CRM Tool To Keep Track Of Leads
- Updates leads into Google Sheets from the lead sheets aligned with Facebook.
- It helps save lot of time by automating the things without doing manually.
- It works as a personal assistant to remind us about the Zoom calls and meetings.
- Lead form integration.
- Need to increase the tasks especially for starter plan.
- Need to provide free trial of premium features as well.
Zapier form a business owners eyes
- Easily connects thousands of platforms together
- No technical knowledge required
- Easily automates thousands of tasks
- Inexpensive, cost effective
- Cost increases dramatically to add functionality
- Zapier needs to increase the number of tasks per subscription
- A video library to help people on how to use Zapier
Zapier: the Swiss Knife every business should have
- Zapier can integrate perfectly with almost every single app or service out there
- Even if an integration is not developed you can always use the global integrations to connect with webhooks, emails, parsing, and build from zero your own custom integrations (you need more tech knowledge)
- Zapier can run as fast as real-time, and with one of the paid options it gives you more than 75,000 tasks which is really good. They also have the free version which runs I think every 15 minutes and it has 100 tasks which is not bad for testing purposes. Actually, a few companies nowadays offer this kind of free tier.
- The builder nowadays is really easy and friendly to use, they have implemented advanced features as paths and decision points and they continuously improve the platform.
- Sometimes 75,000 tasks are not enough (believe it or not), and after that point, you start to pay per task it would be nice if they would offer more tasks under the same plan price.
- It's supposed to work in collaboration with your team, but I feel there is plenty of opportunities here.
- They have user communities for advanced and new users, but I think it could be done better
Great for integrating non-native apps
- Allows for integration with apps that don’t have a native integration
- Do not have to create complicated API codes
- Provides instructions and examples on how to create work flows
- Some can be lacking in instructional details needed
- Sometimes a zap will yield an error which can be hard to troubleshoot
- Customer support is limited bc zapier cannot access your apps
- Low cost
- Easy configuration
- Tons of native integrations
- User-friendly
- Lack of customization options within integrations
- Limited ability to execute outside of the core functionality
- Inability to run large-volume integrations at a competitive price point
The glue between software tools we use
- Massive amount of supported apps
- Reliable at getting data where it needs to be
- Easy for non-developer team mates to setup integrations with on their own
- Pricing is high depending on use case
- Related to the above, if an app does not have the best trigger or action setup, it might take 2-3 zaps to accomplish what should really be a single zap, and this would could be prohibitively expensive, costing even more per month than the software tools themselves you are connecting
If a service already offers a native integration with the other service you need to connect, there is no point in using Zapier, but with tens of thousands of popular software tools out there, it isn't possible for every SaaS to integrate with every other, thus the need for Zapier.
A great way to enter the marketing automation world
- Lead automation
- CRM integration
- API integrations
- More competitive pricing
- No visual display of the zaps
Zapier: Automation made simple
- It is very easy to set up. Even for internal applications, you can get it up and running really quickly.
- Automation rules are easy to create and deploy.
- It is very reliable. I have never had it miss a trigger so far. Not a single crash.
- Works with a majority of big apps like Gmail, etc.
- For some applications, you will need an IT or Development team to work with the API. Not exactly plug and play.
- I always found the pricing a little confusing.
Zapier, the one you can trust for automation
- Unlimited Automation, get creative, go bonkers!
- Zaps reporting/history.
- Apps selections.
- Pricing bracket. 5K zaps and next bracket is 10K zaps. I just need another 1K zaps.
Save time and money with Zapier
- Zapier layout is super easy to use.
- You do not need to have coding experience.
- Price is a no brainer for the savings in time.
- If there are errors or a zap does not work, it can be difficult to figure out what the problem is.
- I would like more notifications about when zaps run and what they do.
- Complex zaps are not as easy.
Zapier a must have tool !
This made me more autonomus and helped me improve my productivity.
Zapier is quite easy, powerful, and cost-effective automation solution.
Zapier became a must have tool to our everyday work.
- Connecting apps easily
- Automate work
- Good support
- May be more concrete examples of growth productivity
- Some video training by area of expertise (e.g marketing)
You can update your leads in both ways from your automation tool and CRM.
You can connect all your forms to your crm and it is very efficient .
Zapier is a key operational tool
- Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
- Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
- Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
- Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
- Complexity - due to the flexibility it provides, this can introduce some complexity across the different steps being set up operationally.
- Dependence - depending on the use case Zapier becomes a key tool and dependency and thus needs to be monitored, without internal control to fix things. If Zapier goes down (rarely, but can always happen), then this could present a problem.
- Variability in pricing - pricing relies on the numbers actions being triggered and depending on how you've set up the zap, it could increase quickly, and thus needs to be monitored and understood.
- Highlight key activities in business (new sign ups, missing information, cancellations, key successful events of our users).
- Post key events, as above to Slack or Email.
- Efficient updating of parts of our in-house built applications and many more.
- Zapier does a great job connecting multiple platforms to the CRMs that we use such as Keap and ActiveCampaign.
- Zapier is easy to explain and set up for our clients.
- Zapier allows our team to pay more attention to strategy than development.
- I think the pricing structure could be made more clear to users.
- Definitely more access to additional integrations and more options within those integrations would be helpful.
A Must-Have For Any Small Biz!
Some of the most common things we do with Zapier include automated notifications to our company Slack for important notifications and new sales leads. We use it a lot to create tasks in Asana for reviewing new leads, partner applications, etc.
- Quick to get started, and there are plenty of examples to follow.
- Works with almost any program you use, either out of the box or via API.
- Filters and branching help build logic into automations.
- Finding and saving your Zaps can take some getting used to.
For small little fixes, personal productivity, and notifications/tasks it's a home run.
Slick and inexpensive workflow automation tool that scales easily and offers many integrations
- Comprehensive list of modern available apps.
- No knowledge of coding is required unless you are automating dev scripting.
- Cheap and scalable. Pay for the number of Zaps you use and adjust pricing if usage changes.
- There is always one obscure app that isn't in their native support list.
- No two way workflows/active synchronization. Some rule based automations require external services like IFTTT.
- No native iOS app.
Why Zapier Is Great
- Provide error alerts.
- Bridge incompatible apps can talk to one another.
- Webhooks
- Tracking errors
- Pricing
- UI
- More Microsoft integrations
Zapier- effective, but too costly for smaller businesses
- Lead notification
- Lead organization
- Easy instructions
- Price
- More economical options for smaller businesses
- Notification when facebook ads disconnects from system
Great platform, Easy to Use
- Extending Salesforce functionality
- Tying together several programs to create Shortcuts
- Allows us to import things from different sources and analyze them
- Expensive
Zapier has made our lives easier!
- It is an easy way to connect two third party accounts
- It is efficient
- It is so easy to connect and make Zaps
- Sometimes it is hard to understand how to do what they suggest but they did answer email questions
- There are just so many different ones to choose from that it's hard
Zapier FTW
- Powering business processes
- Customizing integrations
- Automating complicated workflows
- Pricing
- Collaboration
Definitely I recommend zapier
- The creation of workflows is really easy
- Connect tools inside zapier just require a login
- Whe you create a workflow get the input and output data, is very useful to map property the data
- Support Customers - Send notification to other areas, integrate differents service desks
- Operation Area - Pre-fill documents, send notifications, launch process in other tools
- Development - Connect monitoring systems and send notifications
A must-have tool for teams with a fragmented tech stack
- The number of integrations
- The ease of use
- Customer support
- Price
- Nothing. It's an amazing product
A great product for automating your daily tasks
- Large library of apps: Zapier supports most major platforms and softwares.
- Zapier has a user-friendly design, especially for beginners.
- Helpful testing features: Zapier allows you to test all automations before going live.
- For active Zaps, their error messaging is not great. It would be helpful to have more data on why a zap has failed.
- When connecting accounts, I wish they would allow you to sign-in separately, instead of using the accounts you are currently signed in on in your browser.
- Accounts will occasionally disconnect for an unknown reason.